When the decision is made for using JIRA :
If You want to control it Yourself, read the JIRA Install Cookbook
Secondly, I will recommend these plugins ( = Testet and/or tried and found very usefull):
Type | Free | Commercial /Licensed | Comment |
---|---|---|---|
Workflow (See JIRA Workflow Plugins) |
| Must Post-Functions can be made via Groovy via the Script runner | |
Dashboard |
| ||
Database (external) | |||
Misc |
|
Both Adaptavist and ServiceRocket has a bundle of very nice and usefull free plugins