What is JIRA from Atlassian.com ?
JIRA is an interesting system, now a days devided into:
What makes Jira different than monday.com, clickup.com and Service Desk like FreshDesk? An extreme customization ability and a huge 3rd page landscape with Apps for almost everything. You can Use Jira for virtually everything (but it always has a cost)
Read Jira as a holistic Form and Workflow system
Now a days - Jira is 2 tings:
I can recommend the book here for JIRA Admins (and developers) |
Jira Service Desk Administrator i hus (ACP-400)
Jira System Administrator i hus (ACP-500)
Certified Confluence Administratror
Advanced Jira Workflows Badge (APB-110)
Using Confluence for Documentation and Knowledge Bases (ASB-212)