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changes.mady.by.user Normann P. Nielsen

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I experienced that today - late at night, I was unable to control all lights (I have 116 devices), and my 2 Hue bridges (Inside Lights and Outside Lights) all showed this:

Info
Update 5 days later . See below
Advarsel

Lesson learned: DONT change Zigbee channel, it seems that when bulbs are paired to a bridge, the channel is locked in the Bulb/Accessory - seems fair. So do only change Zigbee channel when all Bulb/Accessories are available, otherwise its pointless..


Info

I tried support by Philips - entered the problem on a web form, recieved some very standard questions, and tried to mail thme, the reply was:

Kodeblok
The following message to <support.philipslightingnordics@signify.com> was undeliverable.
The reason for the problem:
5.x.1 - Maximum number of delivery attempts exceeded. [Default] 450-'4.7.26 Service does not accept messages sent over IPv6 [2a03:dc80:0:f136::208] unless they pass either SPF or DKIM validation (message not signed) (S825). [DB5PEPF00014B8E.eurprd02.prod.outlook.com 2023-12-08T11:24:52.913Z 08DBF6F3BDF88AA9]'


So I created a new form, got an answer that the were sorry I was unable to mail them, and I replied by mail, and the result was... tha da..

Kodeblok
The following message to <support.philipslightingnordics@signify.com> was undeliverable.
The reason for the problem:
5.x.1 - Maximum number of delivery attempts exceeded. [Default] 450-'4.7.26 Service does not accept messages sent over IPv6 [2a03:dc80:0:f136::208] unless they pass either SPF or DKIM validation (message not signed) (S825). [DB5PEPF00014B8E.eurprd02.prod.outlook.com 2023-12-08T11:24:52.913Z 08DBF6F3BDF88AA9]'
Advarsel
Lesson learned: DONT change Zigbee channel, it seems that when bulbs are paired to a bridge, the channel is locked in the Bulb/Accessory - seems fair. So do only change Zigbee channel when all Bulb/Accessories are available, otherwise its pointless..


  

The bridges seemed fine, and I (beside panic) started to investigate:
...