Sidehistorik
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Hence, at least we need custom fields for "Incident start", "Incident End" fields for the white dot times, as the times on the Issue "issue createdCreated" is the red dot, and "Issue Resolved" is the Green dotgreen dot - these does not represent the real times.
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The simple solution is to boil down a very ambitioned workflow with a lot of transitions to the needed ones, often identified by the fact that the assignee changes with each transition. |
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